Laptop Repair Direct is a nationwide laptop repair service company. We can even
send you a box specifically designed for shipping your laptop. This service is included in our Internet
only special for nationwide customers. (see left)
Proper packaging is always an essential part of any shipment. In sending your laptop to us, please ensure it is packed tightly and with sufficient padding around the unit. We recommend using several layers of bubble wrap and a large enough box to allow room for the laptop and packing material combined.
Let us send you a specialized laptop shipping box.
This service includes the box, round trip shipping and full insurance during transport.
If you would like to request a repair on your computer or
have questions, please call 937-558-1488 or use our
live chat system below.
For all nationwide laptop shipping, we use UPS for all of our shipping needs. We are located in Dayton, Ohio.
The map below shows transit times for UPS Ground to the surrounding states. 2nd Day and overnight shipping are available by quote, and have transit times respectively.
Frequently asked questions about shipping
Q: Do I need to remove my hard drive for shipment? A: While it is not necessary unless it pertains to your repair, you are perfectly entitled to remove the hard drive. We understand that privacy is a large concern and want to assure you that all employees of Laptop Repair Direct LLC respect this.
Q: When you perform a power jack repair, do I need to send my battery and power supply? A: We do like you to send these components along with repairs for power jack replacement because it allows us to properly test all areas of the power circuit.
Q: If I ship my laptop to you, what should I put it in? A: While we recommended a specific laptop shipping box, you may use the original box it came with as long as the inserts and packing material inside is intact and will provide proper protection during transport.
Q: Should I get insurance for my shipment or does it come with it? A: UPS, FedEx and DHL all insure shipments for $100 unless a higher value is specified. Although we rarely see damaged packages, we highly recommend getting insurance on all shipments. Insure your laptop for replacement cost, not perceived value.
Q: Can I use a shipping service center to ship my laptop, like FedEx Kinko's or The UPS Store? A: Yes, and though these centers may charge a few dollars more they will ensure proper packaging, insurance and safe transport.
Q: How do you quote repair pricing? Does it include shipping? A: All repair pricing is quoted on a per laptop basis. Shipping options and pricing are discussed at the time of contact by the customer, as we offer ground, 2nd day and overnight shipping options and prices vary between each service.
